Our healthcare system is notoriously difficult to navigate. Providing your members with a Healthcare Advocate is a cost-effective way to help them better navigate the complex nuances of the healthcare system and to make more informed healthcare decisions. Working with a Healthcare Advocate is a one-on-one personalized experience with an individual consultant. The Healthcare Advocate can answer questions about benefits coverage, help members find the right providers, coordinate care, help translate complicated claims, review bill accuracy, and more. Their goal is to do what’s right for the consumer, which means helping members save money and time.
Here at Roundstone, our employees enjoy the opportunity to work with a Healthcare Advocate. In fact, in the past 7 months alone, 64% of engaged members had a cost impacting solution. Roundstone employees have worked with our Healthcare Advocate provider 73 times, successfully saving around $20,000 (with over $40,000 still in process), and 81 hours of time.
Abigail Riolo, M.Ed., MS
As a Data Analyst with Roundstone, I work with Roundstone’s leadership, underwriting, claims and accounting teams to develop data-driven reports with actionable recommendations that help employers control their healthcare spend.